How long does shipping take?
Delivery times are quoted in business days only, however in the event of sales or holidays packages may take longer than usual to deliver.
Orders within the U.S. are typically delivered 5-7 business days. International orders are typically delivered within 6-10 business days.
Because we make an effort to fulfill orders as soon as possible, changes to items or shipping addresses are not possible once an order has been placed. Please check your billing and shipping information carefully before you place your order.
For international orders, duties and taxes are assessed by customs and are the responsibility of the customer.
In the event that you do not receive your order within 15 business days of your purchase, please email shopnarcissus.la@gmail.com.
How can we contact you?
Our business email is shopnarcissus.la@gmail.com. Any emails will be replied to within 2-3 business days.
Please do not DM our Instagram with any inquiries, as Instagram direct messages are often overlooked.
What is your refund/return policy?
For all return/refund requests, please email shopnarcissus.la@gmail.com. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.
Any items arrived defected are eligible for a free refund.